Scented soy candles, on their own, do not pose immediate health risks to pets. Concerns with essential oils typically arise from ingestion or direct skin contact. When using our candles or other scented products, ensure they are in a large, well-ventilated room. If accidental ingestion occurs, contact your veterinarian or an after-hours veterinary clinic immediately. Check out our blog on pet safety

We accept returns within 14 days of purchase for unopened and unused items. If you received a damaged product, please reach out to us right away, and we'll provide a resolution.

Orders are typically processed within 1-3 business days. Shipping within Canada usually takes 5-7 business days, and U.S. orders can take 7-10 business days. During peak holiday seasons, there may be additional delays.

Our candles are made entirely from soy, and we provide a full list of product components on each product page. If you have any additional questions regarding potential allergens, please feel free to contact us atinfo@thescentedmarket.ca.